Delivery & Returns
Delivery is 3-6 working DAYS WITHIN UAE
Returns and Exchange Policy
At TheLifterWear, we want you to be completely satisfied with your purchase. If you're not, we're here to help. Our Returns and Exchange Policy ensures a hassle-free experience:
1. Eligibility for Returns and Exchanges
We accept returns and exchanges within 30 days of the purchase date.
To be eligible, items must be unused, in their original condition, and with all tags and labels intact.
2. How to Initiate a Return or Exchange
To start the process, please contact our customer support team through +971 55 278 0143 and provide your order number.
Specify whether you'd like a return for a refund or an exchange for a different size or product.
3. Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed, and a credit will be applied to your original method of payment.
4. Exchanges
If you wish to exchange an item, please specify the new size or product you'd like.
Exchanges will be processed once we receive your original item in its original condition.
5. Shipping
TheLifterWear is not responsible for the cost of return shipping unless the item received was damaged or incorrect.
For exchanges, we cover the shipping cost for sending the replacement item to you.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately, and we will assist you in resolving the issue.
7. Final Sale Items
Some items may be marked as "Final Sale" and are not eligible for returns or exchanges. This will be clearly stated in the product description.
8. Return Address
Please contact thelifterwear@gmail.com
We believe in the positive impact of our clothing on your life, and we're committed to ensuring your satisfaction. If you have any questions or concerns, please don't hesitate to reach out to our dedicated customer support team. Thank you for choosing TheLifterWear!
Payment Info
Payment Options at TheLifterWear
At TheLifterWear, we offer a variety of convenient payment methods to ensure a seamless shopping experience:
1. Credit and Debit Cards via Stripe:
We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover, securely processed through Stripe. Your payment information is encrypted for your protection.
2. Google Pay:
Pay with ease using Google Pay, a fast and secure digital wallet. Simply select Google Pay at checkout and follow the prompts.
3. Apple Pay:
Enjoy a quick and secure checkout experience with Apple Pay on your iOS device or Mac. Choose Apple Pay at checkout and authenticate using Touch ID or Face ID.
4. PayPal:
We offer the convenience of PayPal for those who prefer this trusted payment method. Simply select PayPal at checkout and log in to your PayPal account.
5. Cash on Delivery (COD): “Within UAE only”
We understand that some customers prefer to pay in cash upon delivery. We offer Cash on Delivery (COD) as an option, where you can pay the delivery person with cash when your order arrives.
Please note:
For COD orders, please have the exact amount ready to expedite the delivery process.
Payment methods may vary by location and order total.